Our costs are recovered through the at fault party's insurer.
We'll deliver the vehicle to you and collect it again when your repairs are complete.
Or, in the case of total loss, you can keep the vehicle until you receive settlement.
We can provide you with a like-for-like vehicle.
Our costs are recovered through the at fault party's insurer.
We'll deliver the vehicle to you and collect it again when your repairs are complete.
Or, in the case of total loss, you can keep the vehicle until you receive settlement.
We can provide you with a like-for-like vehicle.
If you’re not at fault in an accident, you’re legally entitled to a like-for-like accident car hire. We are Australia’s leading independent provider of accident replacement vehicles and are not connected with any insurance companies.
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Involved in an accident with another car and it’s not your fault? You may be eligible for an accident loan car at no cost to you. Find out how.
We can help if you are not at fault and:
The accident involved another vehicle (single-vehicle accidents, or those involving poles, fences, or garage doors are not eligible).
The other driver has admitted they were at fault.
You have the at-fault driver’s contact details and their insurer’s name.
We need these details to recover costs from the at-fault party's insurer. If you don't have them right away, we can hold your application and book your car once provided.
If your car can't be driven and you're clearly not at fault, we may still provide a replacement car while you gather the required details. Our team will guide you through the next steps to confirm eligibility.
We're unable to provide a car in the following situations:
You don’t have details of the driver at fault in the accident.
At-fault driver is uninsured, unlicensed, or under the influence of drugs or alcohol.
Hit and run or unidentified at-fault driver
Wild animal collision (e.g. kangaroo)
Single-vehicle accidents
Neither driver has admitted being at fault.
Takes less than a minute
We can help you get back on the road after a not at fault car accident in a like-for-like accident replacement vehicle.