When you’ve had a car accident, it can be difficult to get around while your car is in for repairs, or in the event of a total loss, while you’re waiting to receive settlement. You’ll still need to get to work and back, maintain family commitments, and keep your appointments. Fortunately, Right2Drive may be able to assist you with an accident replacement vehicle if you’re eligible.
1. Are You The Not At Fault Driver In The Car Accident?
When you’ve been involved in any kind of vehicle accident, it’s crucial to determine who is at fault as this will impact your entitlements following the collision. The driver who is assigned fault is usually the person who was negligent or broke one of the Road Rules in their state or territory. Keep in mind that in some circumstances, both drivers can be at fault and the fault – and payment of damages – will be divided up between the drivers.
If you were in a no fault car accident, it means you didn’t contribute to the accident in any way and the onus is on the at fault party to cover the costs of your damages. These costs include the repairs of your vehicle, your towing fees and an accident replacement vehicle while your own car is being repaired.
2. Do You Have The At Fault Driver’s Details?
After you’ve had a car accident, regardless of who is at fault, you are required by law to exchange information with the other driver. It’s a good idea to collect the accident details like the date, time and place it happened. Make sure you also get the following details from the at fault driver:
- Their name and surname
- Their contact number and residential address
- Their driver’s licence number and the state of issue
- Their car registration number and insurance information
- The make, model, and colour of their car.
3. Does The At Fault Driver Have Insurance?
Collecting the at fault driver’s insurance information is an important step to ensure you get what you’re legally entitled to after a car accident that wasn’t your fault. If you’re aware the at fault driver doesn’t have insurance, we won’t be able to help you with an accident replacement vehicle. However, in some circumstances, we will pursue the at fault driver who is liable for damages. If the at fault driver is not insured, our team will discuss this with you and assist you through the process. However, it may limit the extent of the support we are able to provide.
Accident Replacement Vehicle
If you’ve answered ‘yes’ to the three questions above, Right2Drive may be able to assist you with an accident replacement vehicle at no cost to you. This is a great option for eligible drivers as our service offers the following benefits:
- Vehicle drop-off and pick-up at a time and location that suit you best.
- Like-for-like accident loan car for the total length of your repair until settlement is received in the case of total loss.
- No age limitations on our service – but eligible drivers do need to hold a valid Australian learner, provisional or full driver’s licence.
- No additional costs or higher excess to add an additional driver, so long as we have validated the licence of each authorised driver.
If you’ve been in an accident that wasn’t your fault, you have the right to be placed back into the position you were in prior to the accident.
What If You’re Not Eligible For An Accident Replacement Vehicle?
If you’re unable to get a like-for-like accident replacement vehicle through Right2Drive, you could get in contact with your insurance provider to see if they can assist you.
Find Out If You’re Eligible For A Hire Car Through Your Insurer
Depending on whether you were at fault in a car accident, as well as the level of cover and optional extras you have on your insurance policy, you may be able to get a hire car or a courtesy car through your insurer.
If you’re unsure about your eligibility or would like to talk to a member of our team, please contact us on 1300 100 121 so we can assist you.
